Improving health outcomes with person-centered caregiving support.

Family caregivers are the invisibile backbone of our healthcare system. When they are unsupported, care becomes fragmented, outcomes suffer, and cost rise.

Ouma partners with organizations to support caregivers with guided, personalized care that strengthens coordination, improve utilization, and leads to better outcomes for individuals, families, and communities.

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Why caregiver support matters

Family caregivers manage medications, appointments, daily care, and complex decisions – often without training or support. This leads to:

  • Increased emergency department visits
  • Preventable hospitalizations and readmissions
  • Delayed care and poor follow-through
  • Burnout that impacts long-term outcomes

Supporting caregivers is not optional. It is essential to delivering effective, person-centered care.

How Ouma supports your mission

Guided caregiving support

Ouma provides caregivers with clear guidance, emotional support, and practical next steps so they can manage care with greater confidence and follow through more effectively.

Personalized care plans

Each caregiver receives a tailored care plan based on the individual’s needs, goals, and situation –– helping families move from confusion to clarity.

Improved care coordination

By helping caregivers understand options, prepare for appointments, and access appropriate services, Ouma reduces gaps in care and unnecessary utilization.

Human support when it matters

Caregivers can access experienced care professionals for deeper guidance, reinforcing trust, adherence, and continuity.

Who we partner with

Ouma works alongside organizations that care deeply about outcomes and equity, including:

  • Health systems and hospitals
  • Health plans and payers
  • Community-based and nonprofit organizations
  • Aging services networks
  • Employer and benefit plans

Our platform is flexible and designed to complement existing programs – not replace them.

The impact for partners

By supporting caregivers, partners can:

  • Improve patient and member outcomes
  • Reduce avoidable utilizations and costs
  • Strengthen care transition
  • Increase engagement and adherence
  • Advance person-centered, whole-family care