Why caregiver support matters
Family caregivers manage medications, appointments, daily care, and complex decisions – often without training or support. This leads to:
- Increased emergency department visits
- Preventable hospitalizations and readmissions
- Delayed care and poor follow-through
- Burnout that impacts long-term outcomes
Supporting caregivers is not optional. It is essential to delivering effective, person-centered care.
How Ouma supports your mission
Guided caregiving support
Ouma provides caregivers with clear guidance, emotional support, and practical next steps so they can manage care with greater confidence and follow through more effectively.
Personalized care plans
Each caregiver receives a tailored care plan based on the individual’s needs, goals, and situation –– helping families move from confusion to clarity.
Improved care coordination
By helping caregivers understand options, prepare for appointments, and access appropriate services, Ouma reduces gaps in care and unnecessary utilization.
Human support when it matters
Caregivers can access experienced care professionals for deeper guidance, reinforcing trust, adherence, and continuity.
Who we partner with
Ouma works alongside organizations that care deeply about outcomes and equity, including:
- Health systems and hospitals
- Health plans and payers
- Community-based and nonprofit organizations
- Aging services networks
- Employer and benefit plans
Our platform is flexible and designed to complement existing programs – not replace them.
The impact for partners
By supporting caregivers, partners can:
- Improve patient and member outcomes
- Reduce avoidable utilizations and costs
- Strengthen care transition
- Increase engagement and adherence
- Advance person-centered, whole-family care